Service and advice

We advise you on all matters relating to your forklift, warehouse equipment and intralogistics. From repairs to regular inspections, special construction projects and suitable accessories to training your staff and occupational safety topics. We are also happy to support you with your fleet management, the inspection of your racks and the digitalization of your processes.

Contact us and we will find the right solution together with you. We will also be happy to check the feasibility of special requirements on site if you wish. Our claim is always to meet or exceed the requirements in the best possible way.  

Header service technician greets customers for forklift service

Your advantages

Huge range of services

The densest service network of all providers in southern Bavaria

Professional know-how in all areas and shortest service times

Nothing is impossible - we advise you around the forklift truck

Our services at a glance

The best forklift service in southern Bavaria

Forklift maintenance by service technician

Repair and maintenance

Our experienced service staff maintains your forklift inexpensively and with the utmost care. Even in case of damage, our team is there for you and repairs your forklift quickly and competently. 

Accessories for forklift

Accessories

From A for collision protection to Z for fork positioner - at GRUMA you will find the right accessories for your forklift or warehouse logistics. Discover our extensive portfolio online.

Preview image spare parts for Linde forklift in warehouse

Spare parts

Your forklift truck has broken down and you need a suitable spare part right away? No problem with the GRUMA spare parts service. We deliver the very next morning on request.

Technician checks hand pallet truck

Examinations

As an operator of industrial trucks, you must comply with many regulations. We monitor and coordinate these for you and carry out all necessary inspections in accordance with legal requirements. 

Forklift Tire Service Service technician changes tires

Tire service

With the GRUMA tire service, your forklift is ready for use again after the shortest possible downtime. We deliver the wheels of your Linde forklift on an exchange rim. The finished complete wheel only needs to be mounted at your site.

Preview special construction GRUMA tool trolley E12

Special construction

You are looking for the optimal solution for your special application, but standard devices are not sufficient here? Then put your trust in the innovative special construction solutions from GRUMA. We will be happy to adapt your vehicle to your requirements. 

Fleet Management Connect

Fleet management

We are your competent partner for the setup, maintenance and optimization of your forklift fleet. Make your fleet cost-efficient and reduce errors by means of a clear fleet control. 

Preview Linde Connect fleet management tool on PC

Linde Connect

You want to digitally manage your fleet centrally in one place, save costs and optimize your logistics at the same time? The Linde Connect fleet management solution makes this possible. We will be happy to advise you on this. 

Shelf service for high rack repair

Shelf service

From maintenance, repairs and inspections to the planning of new racks - we help you to design your storage efficiently and to avoid accidents with the help of a targeted implementation. 

Series used forklifts

Used forklift purchase

You want to sell or trade-in your used forklift truck or warehouse equipment? We will sift through your inquiry and offer you a fair price for your used warehouse equipment. 

Training Collage Forklift earthmoving machine Aerial work platform

Training courses

Whether forklift license (level 1), additional training (level 2) or annual instruction for forklifts and pedestrian industrial trucks - we train your personnel in the handling of machinery in accordance with the statutory regulations. 

AMS explains on blackboard

Occupational safety and health

In a company, there are many points that need to be considered in terms of occupational safety. We will gladly provide a specialist for occupational safety for your company and thus ensure optimal protection of your employees.

Service advice for forklift trucks

Service advice from GRUMA

Personal and individual - our service consultants will be happy to support and advise you on site. GRUMA has a holistic view: whether it's about maintenance, repair, spare parts or accessories.

  • Advice around your forklift
  • Fleet analysis
  • Cost control
  • Pointing out optimization possibilities
  • Consultation of legal regulations

You want a truck in a special color or with an extra part? No requirement is unusual for us.

Over 150 service technicians are permanently on duty

A huge fleet of service advisors is on the road for you - each with a comprehensively equipped service vehicle, complete with diagnostic laptop and test equipment.

GRUMA measures customer service response time not in days but in hours, which in a territorial state like Bavaria means "Tempo, Tempo". There are 15,000 customers to be served with a total inventory of around 35,000 vehicles.

Service technician with bus
Service consultant team of GRUMA for the area Friedberg and Garching

Your personal service teams

Everywhere in Southern Bavaria

Competent service on site

Our service consultants will be happy to support and advise you at your site

24 hours forklift service

With our 24-hour service, you always have a competent and reliable partner at your side

Densest service network in southern Bavaria

We guarantee you the fastest response times. Urgent orders are no problem for us!

Map of the service area south

South area

Your dispatchers, technical advisors and contacts in the South region for the following areas: 

  • Landsberg
  • Memmingen
  • Kaufbeuren
  • Biessenhofen
  • Wolfratshausen
  • Kempten
  • Füssen
  • Garmisch-Partenkirchen
  • Sonthofen
  • Lindau
Service Area West

Area West

Your dispatchers, technical advisors and contacts in the West area for the following areas: 

  • Augsburg
  • Bobingen
  • Gersthofen
  • Schwabmünchen
  • Dillingen
  • Neu-Ulm
  • Günzburg
  • Krumbach
  • Jettingen-Scheppach
  • Illertissen
Service area north

North area

Your dispatchers, technical advisors and contacts in the North region for the following areas: 

  • Friedberg
  • Fürstenfeldbruck
  • Dachau
  • Aichach
  • Rain am Lech
  • Noerdlingen
  • Donauwörth
  • Neuburg on the Danube
  • Schrobenhausen
  • Ingolstadt
Service area Munich

Munich area

Your dispatchers, technical consultants and contact persons in the Munich area for the following areas: 

  • Munich
  • Garching
  • Oberhaching
  • Pfaffenhofen
  • Ebersberg
  • Vohburg
  • Nandlstadt
  • Freising
  • Unterschleißheim
Service Area South-East

Area South-East

Your dispatchers, technical advisors and contacts in the Southeast region for the following areas: 

  • Rosenheim
  • Taufkirchen
  • Haag
  • Ampfing
  • Altötting
  • Trostberg
  • Chiemsee
  • Teisendorf
  • Ramsau
  • Holzkirchen
  • Bayrischzell

Forklift emergency service: For urgent problems

For urgent emergencies outside our normal business hours (including public holidays), our emergency service will be happy to assist you.

Forklift 24 hours emergency service

Emergency service number Derching: 0821 / 780 00 - 33 40
Emergency service number Garching: 089 / 32 93 99 - 992

If you request information by telephone or a service technician for an emergency service call outside our business hours, a flat rate of €203.50 will be charged, as well as the working hours and travel costs incurred (at cost).

In addition, overtime pay will be added as follows:

Mo. - Fr.: from 07:00 to 17:00 0 %
Mo. - Fr.: from 17:00 to 19:00 25 %
Mo. - Fr.: from 19:00 to 07:00 50 %
Saturday 50 %
Sunday and holiday 100 %

Service download area

Download informative flyers and brochures

Info flyer: Your legal obligations as an entrepreneur

You might also be interested in

Preview image Linde portfolio forklift and warehouse technology
Intralogistics GRUMA
Training Collage Forklift earthmoving machine Aerial work platform
Head office of Gruma Fördertechnik GmbH in Garching

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Here you can make a non-binding request. Please leave us a message. We will get back to you immediately.

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