Service and advice
We advise you on all matters relating to your forklift, warehouse equipment and intralogistics. From repairs to regular inspections, special construction projects and suitable accessories to training your staff and occupational safety topics. We are also happy to support you with your fleet management, the inspection of your racks and the digitalization of your processes.
Contact us and we will find the right solution together with you. We will also be happy to check the feasibility of special requirements on site if you wish. Our claim is always to meet or exceed the requirements in the best possible way.
Your advantages
Huge range of services
The densest service network of all providers in southern Bavaria
Professional know-how in all areas and shortest service times
Nothing is impossible - we advise you around the forklift truck
Our services at a glance
The best forklift service in southern Bavaria
Repair and maintenance
Our experienced service staff maintains your forklift inexpensively and with the utmost care. Even in case of damage, our team is there for you and repairs your forklift quickly and competently.
Accessories
From A for collision protection to Z for fork positioner - at GRUMA you will find the right accessories for your forklift or warehouse logistics. Discover our extensive portfolio online.
Spare parts
Your forklift truck has broken down and you need a suitable spare part right away? No problem with the GRUMA spare parts service. We deliver the very next morning on request.
Exams
As an operator of industrial trucks, you must comply with many regulations. We monitor and coordinate these for you and carry out all necessary inspections in accordance with legal requirements.
Tire service
With the GRUMA tire service, your forklift is ready for use again after the shortest possible downtime. We deliver the wheels of your Linde forklift on an exchange rim. The finished complete wheel only needs to be mounted at your site.
Special construction
You are looking for the optimal solution for your special application, but standard devices are not sufficient here? Then put your trust in the innovative special construction solutions from GRUMA. We will be happy to adapt your vehicle to your requirements.
Fleet Management
We are your competent partner for the setup, maintenance and optimization of your forklift fleet. Make your fleet cost-efficient and reduce errors by means of a clear fleet control.
Linde Connect
You want to digitally manage your fleet centrally in one place, save costs and optimize your logistics at the same time? The Linde Connect fleet management solution makes this possible. We will be happy to advise you on this.
Shelf service
From maintenance, repairs and inspections to the planning of new racks - we help you to design your storage efficiently and to avoid accidents with the help of a targeted implementation.
Used forklift purchase
You want to sell or trade-in your used forklift truck or warehouse equipment? We will sift through your inquiry and offer you a fair price for your used warehouse equipment.
Trainings
Whether forklift license (level 1), additional training (level 2) or annual instruction for forklifts and pedestrian industrial trucks - we train your personnel in the handling of machinery in accordance with the statutory regulations.
Occupational safety and health
In a company, there are many points that need to be considered in terms of occupational safety. We will gladly provide a specialist for occupational safety for your company and thus ensure optimal protection of your employees.
Service advice from GRUMA
Personal and individual - our service consultants will be happy to support and advise you on site. GRUMA has a holistic view: whether it's about maintenance, repair, spare parts or accessories.
- Advice around your forklift
- Fleet analysis
- Cost control
- Pointing out optimization possibilities
- Consultation of legal regulations
You want a truck in a special color or with an extra part? No requirement is unusual for us.
Over 150 service technicians are permanently on duty
A huge fleet of service advisors is on the road for you - each with a comprehensively equipped service vehicle, complete with diagnostic laptop and test equipment.
GRUMA measures customer service response time not in days but in hours, which in a territorial state like Bavaria means "Tempo, Tempo". There are 15,000 customers to be served with a total inventory of around 35,000 vehicles.
Your personal service teams
Everywhere in Southern Bavaria
Competent service on site
Our service consultants will be happy to support and advise you at your site
24 hours forklift service
With our 24-hour service, you always have a competent and reliable partner at your side
Densest service network in southern Bavaria
We guarantee you the fastest response times. Urgent orders are no problem for us!
South area
Your dispatchers, technical advisors and contacts in the South region for the following areas:
- Landsberg
- Memmingen
- Kaufbeuren
- Biessenhofen
- Wolfratshausen
- Kempten
- Füssen
- Garmisch-Partenkirchen
- Sonthofen
- Lindau
Area West
Your dispatchers, technical advisors and contacts in the West area for the following areas:
- Augsburg
- Bobingen
- Gersthofen
- Schwabmünchen
- Dillingen
- Neu-Ulm
- Günzburg
- Krumbach
- Jettingen-Scheppach
- Illertissen
North area
Your dispatchers, technical advisors and contacts in the North region for the following areas:
- Friedberg
- Fürstenfeldbruck
- Dachau
- Aichach
- Rain am Lech
- Noerdlingen
- Donauwörth
- Neuburg on the Danube
- Schrobenhausen
- Ingolstadt
Munich area
Your dispatchers, technical consultants and contact persons in the Munich area for the following areas:
- Munich
- Garching
- Oberhaching
- Pfaffenhofen
- Ebersberg
- Vohburg
- Nandlstadt
- Freising
- Unterschleißheim
Area South-East
Your dispatchers, technical advisors and contacts in the Southeast region for the following areas:
- Rosenheim
- Taufkirchen
- Haag
- Ampfing
- Altötting
- Trostberg
- Chiemsee
- Teisendorf
- Ramsau
- Holzkirchen
- Bayrischzell
Forklift emergency service: For urgent problems
For urgent emergencies outside our normal business hours (including public holidays), our emergency service will be happy to assist you.
Emergency service number Derching: 0821 / 780 00 - 33 40
Emergency service number Garching: 089 / 32 93 99 - 992
If you request information by telephone or a service technician for an emergency service call outside our business hours, a flat rate of €203.50 will be charged, as well as the working hours and travel costs incurred (at cost).
In addition, overtime pay will be added as follows:
Mo. - Fr.: from 07:00 to 17:00 0 %
Mo. - Fr.: from 17:00 to 19:00 25 %
Mo. - Fr.: from 19:00 to 07:00 50 %
Saturday 50 %
Sunday and holiday 100 %
Service download area
Download informative flyers and brochures
Info flyer: Your legal obligations as an entrepreneur
You might also be interested in
- Whether forklift, pallet truck, telescopic forklift or multi-directional forklift - All equipment for logistics and transport at a glance.
- In times of Industry 4.0, fast workflows are essential. Here it is advisable to rethink process flows in the company and automate them as far as possible.
- The wide range of training courses offered by the GRUMA Academy: We train your employees in the handling of machines and in accordance with legal regulations.
- Around 1,100 employees throughout Germany stand for the performance and sustainability of the family-owned company GRUMA, headquartered in Friedberg near Augsburg.
Are you interested in our service offers?
Here you can make a non-binding request. Please leave us a message. We will get back to you immediately.